BAS and bookkeeping for NDIS support workers, without the Sunday-night spreadsheet
An independent support worker invoices plan managers and self-managed participants using NDIS support item numbers and price limits, gets paid on a dozen different schedules, and sometimes takes shifts through a platform that pays after its fee. Spending is the NDIS worker screening check, first aid, manual handling and medication training, public liability and indemnity insurance, fuel between participants, and PPE.
FlowFi reads the bank statement, categorises every payment and expense, flags GST where it applies, and keeps a running total of your turnover, because GST-free supports still count toward the $75,000 threshold. If you are registered, the BAS is prepared, usually in a refund position, for you to copy into ATO Online.
General information only, not tax advice. Check your own situation with a registered tax agent or the ATO.
What FlowFi does for NDIS support workers
Reconciles plan manager and participant payments
Payments from plan managers, self-managed participants and platforms are recognised as income and matched to your invoices so nothing is missed or doubled.
Invoices with the detail plan managers need
Send invoices showing dates, hours, rate and description, and let automatic reminders follow up the ones that are slow.
Sorts screening checks, training and insurance
Worker screening, first aid, mandatory training and insurance premiums are categorised as they appear, with GST checked on each.
Tracks travel between participants
Log the kilometres between participants and FlowFi applies the ATO cents-per-kilometre rate, or keeps logbook records.
Prepares a BAS that is usually a refund
GST-free supports mean 1A is small and 1B is real money back. FlowFi prepares the labels so you can lodge quarterly or monthly.
How it works
Upload your bank statement
Export a CSV or PDF from your bank (CBA, Westpac, NAB, ANZ, Macquarie and most others) and drop it into FlowFi. No bank login, ever.
AI sorts every transaction
Income, expenses, equipment and transfers are categorised, GST is worked out on each line and likely deductions are flagged for you to confirm.
Review and lodge your BAS
Check the pre-filled labels, copy them into ATO Online in about five minutes, or export the pack for your accountant. FlowFi does not lodge for you.
Common deductions for NDIS support workers
Expenses NDIS support workers often claim. FlowFi flags these categories as they appear in your statement so you can confirm each one.
- NDIS worker screening check renewals, police checks and working-with-children checks needed to keep working
- First aid, CPR, manual handling, medication and other training that maintains your skills
- Public liability and professional indemnity insurance
- Travel between participants during the day, by cents per kilometre or logbook
- PPE, gloves, hand sanitiser and any branded uniform
- Platform fees and commissions deducted from your payments
- Phone, rostering and invoicing software, and a share of your home office for admin
- Activities and transport costs paid on a participant’s behalf and reimbursed, tracked so income and expense match
General information only, not tax advice. Check your own situation with a registered tax agent or the ATO.
Email me the quarterly BAS checklist
The checklist now, then a few short notes on getting your BAS done. No spam, unsubscribe any time.
Pricing
Flat monthly pricing. No percentage of your income, no lock-in, cancel any time. Every account starts with 14 days of Pro free, no card needed.
Pro
or $290 a year (two months free). 14-day free trial, no card.
- Unlimited transactions and uploads
- Unlimited invoices with automatic reminders
- Full AI categorisation and deduction flags
- BAS preparation with a copy-guide for ATO Online
- Receipt scanning, mileage and cash-flow forecast
- One-click accountant export
Business
or $590 a year (two months free). For anyone with a bookkeeper or partner in the books.
- Everything in Pro
- Unlimited bank accounts
- Up to 5 users with role-based access
- Advanced AI insights
- AI support and API access
Questions NDIS support workers ask
Are NDIS supports GST-free?
Supports supplied to an NDIS participant are GST-free when the participant has a plan in effect, the support is a reasonable and necessary support in that plan, there is a written agreement, and the support is of a kind covered by the relevant determination. Most core supports from an independent worker meet this. Keep the service agreement; it is your evidence.
If my income is GST-free, do I still need to register for GST?
Yes, once your GST turnover reaches $75,000, because GST-free sales count toward the threshold. Registration usually works in your favour: you charge no GST on supports but claim the GST on fuel, phone, training and insurance, so most BAS are refunds. Some workers choose monthly reporting to get the refunds faster.
Hireup or Mable: which one makes me a contractor?
Hireup engages support workers as employees and withholds tax and pays super, so that income is wages. Mable and similar platforms connect independent workers with participants and deduct a fee, so that income is business income on your ABN. Check how each platform you use engages you.
What has to be on my invoice to a plan manager?
Plan managers generally need the participant’s name and NDIS number, the support item number, the date, hours and rate within the NDIS price limits, a description, your ABN and your bank details. FlowFi invoices carry your ABN and a free-text description; add the NDIS details in the line items.
General information only, not tax advice. Check your own situation with a registered tax agent or the ATO.
Keep reading
FlowFi for related trades
Spend the admin time with participants instead
Upload one bank statement and see plan manager payments, training, insurance, travel and GST already categorised.
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